Headquarter

hello@tunasmanja.com
Local: +60 (9) 567 9888

Customer Service Team

go@tunasmanja.com
Local: +60 (12) 273-5558

Careline Working Hour :
Mon – Fri 8.30 am – 5.30 pm
Sat : 8.30 am – 12.30 pm

Delivery Team

go@tunasmanja.com
Local: +60 (12) 273-5558

Delivery Team Working Hour :
Mon – Fri 8.30 am – 5.30 pm
Sat : 8.30 am – 12.30 pm

ICT Support

ict@tunasmanja.com
Local: +60 (16) 920-3738

FAQ

We deliver to most Kuantan residential addresses. To check whether we deliver to yours, first register with us, then visit the grocery homepage and book a delivery. If we’re unable to deliver to your address, we’ll explain why.

Our delivery starts from 8am to 5pm due to Malaysia Control Order [MCO] due to Covid-19 outbreak. Our cut off order for the day ends at 12pm – this means order before 12pm will be delivered within the same day. After 12pm order will be delivered the following working day. Currently, we try to operate 7 days a week.

We strive to maintain the same prices on our online store and physical store to be the same. However, there is a minimum purchase of RM50.00 of products on our online store for free delivery. If order is less than RM50, we will charge a flat shipping rate of RM5.00 per order.

We accepts major credit card like Visa and MasterCard. Cash is not accepted as our delivery personnels do not carry cash with them due to hygiene and security reasons. We frequently sanitise our delivery equipment including our mobile card payment machine.

We are working on eWallets acceptance like TouchNGo, Boost, WeChat Pay, PrestoPay, Maybank QR Code, etc during your order so as to improve the flow of your order in our effort to deliver the groceries to your home.

If you encounter an issue with our products, kindly contact our customer careline on +60 (12) 273-5558. We will strive our best to serve you.

Contact Us

We are trying to fulfill your order! Confirmed orders will be sent out from our warehouse the next day if they are placed after 12.00 pm, current operation from Monday to Saturday, excluding public holidays. Enjoy Free delivery for purchase above RM50.

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