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Delivery Terms

Terms and Conditions

1. Acceptance of These Terms And Conditions

The Terms and Conditions herein are a legally binding contract between you and TMG Group (“TMG”) which runs this e-commerce store named Tunas Manja Sdn Bhd.

This contract sets out your rights and responsibilities when you use http://gotmg.tunasmanja.com, our mobile apps, and the other e-commerce services provided by TMG (collectively referred to as our “Services”).

Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Services you agree to be bound by these Terms and Conditions. If you disagree with any part of the Terms and Conditions then you may not access the Services.

2. Changes To These Terms and Conditions

This Contract may be updated by TMG from time to time. All such updates and changes are effective immediately upon posting on this Site.View this Contract often to stay informed of changes.

Your continued use of this Site signifies your continuing consent to be bound by the terms of this Contract. We eserve the right to make any changes to this Contract, or to the Site and its contents, or the Service at any time without prior notice to you.

If you are not agreeable to any change to this Contract, you are required to stop accessing and using the Site and Service.

3. Access And Registration

In consideration of your use of the Site and Services, you agree that:-

you are of legal age to form a binding contract

all information that you provide to TMG in connection with your access to and use of the Site and Services (including, but not limited to, all information that you provide in the registration process) are true, accurate and complete; and that you will maintain the information to keep it true, accurate and complete at all times.

We reserve the right to terminate this Agreement in the event that any information provided by you in the registration process is, at such time or at any time thereafter, untrue or inaccurate or incomplete.

You are responsible for maintaining the confidentiality of your password and account and are fully and solely responsible for all activities that occur under your password and account. If your username or password has been compromised, you must inform TMG Go immediately.


The Price payable by the Customer to TMG Go for the Product/s is (except in the case of obvious error) the price specified in the Order Confirmation.


Prior to delivery of the Product/s, full payment of the Price is required from the Customer by the payment due date specified in the Order Confirmation.

Payment for the Product/s may be made by major credits cards (e.g. Visa / MasterCard) or such other mode acceptable to TMG Go . All deliveries are subject to prior payment of the Price and the costs of delivery.


Subject to the availability of the Product/s, TMG Go will deliver the Product/s to the location specified in the Order. For the avoidance of doubt, deliveries shall only be made to addresses within Malaysia. Where no location is specified, Miele will deliver the Product/s to the Customer’s address as set out in the Order.

The delivery date will be the date specified as such in the Order or, if no date is specified, such alternative delivery date as the Customer and TMG Go later agree on (“Delivery Date”).

TMG Go will use reasonable commercial endeavours to deliver the Product/s on the Delivery Date, but time of delivery is not of the essence to the Agreement. If TMG Go is unable to deliver the Product/s for any reason including inventory shortage, transportation difficulties or otherwise, it will inform the Customer as soon as practicable either by telephone or through the email address provided by the Customer and use reasonable commercial endeavours to deliver the Product/s within a reasonable period after the Delivery Date. The Customer agrees that TMG Go shall not be liable for any cost/expenses/damages for delays in delivery. There will be no delivery on Public Holidays.

If TMG Go does not deliver the Product/s within 30 days of the Delivery Date, by reason of a cause within TMG Go’s reasonable control, the Customer may give five (5) business days notice of termination of the Agreement to TMG Go at go-delivery @tunasmanja.com. If the Product/s is not delivered within such notice period, the Agreement shall terminate on expiry of such notice period.

7. Privacy

TMG Go will collect and deal with the Customer’s personal information (including name, address, telephone contact, email address or personal details) only for the express purpose for which the data is provided.

8.Intellectual Property

All copyright in the material contained on the Website and any trademarks and brands included in that material belong to TMG Go or its licensors.

The Customer may download or copy the content and other downloadable items displayed on the Website solely for personal non-commercial use for the purpose of placing an order. Copying or storing the contents of the Website for any other purpose is expressly prohibited.


The illegality, invalidity or unenforceability of any provision of this Agreement under the law of any jurisdiction shall not affect its legality, validity or enforceability under the law of any other jurisdiction nor the legality, validity or enforceability of any other provision.


The parties to this Agreement do not intend that any term of this Agreement will be enforceable solely under or by virtue of the Contracts (Rights of Third Parties) Act by any person who is not a party to this Agreement.

11. Governing Law

The Agreement shall be governed by and construed in all respects in accordance with the laws of Malaysia and all parties hereto agree to submit to the jurisdiction of the Malaysia Courts.

We are trying to fulfill your order! Confirmed orders will be sent out from our warehouse the next day if they are placed after 12.00 pm, current operation from Monday to Saturday, excluding public holidays. Enjoy Free delivery for purchase above RM50.